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Here's what our customers are saying:
MetroKitchen.com is a family owned business. All of our operations are in the U.S.! We do our best to treat our customers the way each of us wants to be treated. If you like to buy from small U.S. owned businesses, please give us a try!
What our customers are saying:
"THANK YOU, THANK YOU, THANK YOU for having Made in the USA products on your website. We are FIRM in the fact that we buy USA made which of the finest quality and worth the price. We have dealt with this company in the past and your customer service is great. Not many places conduct themselves as well as this company. Again Thank you we appreciate very much."
Marcie, Stanton, MI
"I ordered some cookware from you guys and everything arrived a few days later. Thanks for the great service!!"
Tom, Duluth, MN
"Are you kidding me??? I just ordered this item 1.5 hours ago and it's shipping already????? That is FANTASTIC!! Quite a testament to CUSTOMER SERVICE, folks!!"
Lori, Normal, IL
"How delightful to receive my replacement bread knife today. It is such a pleasure to deal with a company who takes their clients' feelings into consideration. In this world of 'who cares", it is remarkable to deal with a company who cares as much about people as they do about dollars. Thank you for your kind of business, a rarity."
"I'd like to thank your for a wonderful experience in ordering Emeril pots as a Christmas gift from your website. I received a call the day after ordering to confirm my order and the pots arrived the following day. All of the pots were intact and were sent with a gift receipt. My boyfriend, who loves to cook, was touched by the thoughtful gift. And I was able to see his reaction as the shipment made it here before I have to leave for overseas. Thank you so much for a special, early Christmas."
Jessica, Alexandria, VA
"I placed an order with your company dated June 14, 2010 and wanted to thank you for your unbelievable service. I received my All-Clad fry pan today, only two days later, and I took advantage of your free shipping. I am pleasantly surprised and wanted you to know, with service like this, I will not only use your store again but recommend you to family and friends."
Kathy, Tazewell, VA
"Thank You so much for the quick action and response. Your customer service is the BEST I have had in a long time! You are WONDERFUL!"
Donette, Roseville, CA
"Service was what customers expect. Prompt. I work for the USPS and know what a disaster it can be if a knife is not packaged properly. The potential for damage to other mail and to postal employees is huge. The packaging for this knife is probably the best I have ever seen. The knife was 100% intact. I would not hesitate to order from this company again if they had the product I needed."
Joseph, Williamstown, NJ
"Unbelievable. It arrived in less than 24 hours from the time I ordered the pan! Excellent! I will be back"
Jutta, Fleming Island, FL
"I'm very happy that I came across Metro Kitchen and will continue to buy my kitchen tools from you and recommend your site to family and friends!"
Alexis, Albuquerque, NM
"A person from you company called to verify my order and that I had actually placed the order. Placing orders on the internet can be a bit frightening these days and when I got that call - I was simply thrilled that Metro Kitchen not only cares about their business but my well being and financial protection. I will spend some time over the next few weeks picking out all the "must haves" and will be placing additional orders with Metro Kitchen!"